Fix Office Error 1920 Windows Font Cache Service Failed To Start

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Fix Office Error 1920 Windows Font Cache Service Failed To Start. I use LibreOffice on my personal computer. In fact, most of software installed on my personal computer carry open source license or freeware license or being offered under both types of licenses. But in office, I have to use MS Office.

Well, few days back, a friend gifted me Microsoft Office Professional Plus 2013. I was already using MS Office 2010 on a computer at home. During installation of Microsoft Office Professional Plus 2013, I got an error. The error message was “Error 1920. Service ‘Windows Font Cache Service’ (FontCache) failed to start. Verify that you have sufficient priviliges to start system services“. There was no way to continue installation but cancel. To solve font cache service fail, I did a few easy steps. You will also do the same.

Windows Font Cache Service Error 1920
Click to enlarge

This Error 1920: Windows Font Cache Service Failed To Start is normally found on Office 2007, 2010 and now on 2013.

You need to open Windows Services which you can access by two ways. Either open Run box by pressing Windows+R, type services.msc and press Enter. Or Control Panel->Administrative Tools->Services.

Run Service.msc
Click to enlarge

Find Office 64 Source Engine and right click on it, go to Properties.

Office 64 Source Engine Selection From Windows Services

In Properties, under General tab, check Startup type. If it is Disabled, select Manual or Automatic. Then press Start. Now press buttons Apply and then OK.

Office 64 Source Engine Properties
Click to enlarge

Now find Windows Font Cache Service in Service window. If the startup is Automatic, don’t touch it.

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Windows Font Cache Service

If startup is not automatic, right click on Windows Font Cache Service, open Properties. Under General tab, select Automatic or Manual as Startup type. Then press Start, Apply and OK.

Windows Font Cache Service Properties

Now here is final step. Open System 32 folder. The path to this folder is Computer -> Local Disk -> Windows -> System 32. Here find a file named FONTCACHE.dat. Just delete it.

FontCache in System 32 Folder
Click to enlarge

Restart your computer. After restart, Windows will create a new FONTCACHE.dat file.

Start Microsoft Office installation and should you not get error 1920 anymore.

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15 Comments on "Fix Office Error 1920 Windows Font Cache Service Failed To Start"

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EDSON LOPES
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UM MUITO OBRIGADO MESMO POR SUA AJUDA! ACHEI QUE NÃO ENCONTRARIA UM SOLUÇÃO PARA ESTE PROBLEMA POR ENTENDER QUE É UM POUCO INCOMUM DE ACONTECER: MUITO AGRADECIDO E PEÇO QUE CONTINUE TRABALHANDO NAQUILO QUE PARECE SER SIMPLES E MENOS IMPORTANTE,… Read more »
Mongenet
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Merci pour le temps gagné: les solutions précédentes n’avaient pas abouti.

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TimMEy
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Thanks for the Help. Worked well and saved my day. Great description.

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mikhail
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Thanks!!!

Tested and work like a charm.

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hamid
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thank you man.Great description.

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cliffzinoo
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Thanks a lot, I’ve been trying for so many times but with your knowledge I’m saved !!!

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Epsit
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Didn’t work for me

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RALPH
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i have this problem cause i cant find that OFFICE 64 SOURCE ENGINE.

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chidi
Guest

Thanks. I just deleted the fontcache.dat and restarted my system. And it worked well. Thankssssss

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Linda Lee
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2017 and you are the only place I could find an answer that made sense. I just wanted to know how to even get to the area that was involved! Excellent directions. Thank you.

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